CRM systems

We develop web-based customer relationship management (CRM) database management systems that are tailored to fit your business needs

Would you like to…

  • Spend less time on bureaucracy and data management, and more on fee-earning work?
  • Integrate your website lead generation forms with your CRM, so leads and enquiries are immediately added to your CRM?
  • Enable your customers to update their details themselves (self-service) via a customer portal?
  • See an end to lost communications: Sync email conversations in your CRM. A centralised view for all your team?
  • Benefit from real-time integration with email marketing software to keep your marketing and communications lists up-to-date?
  • Use one system to show you a real-time overview of how your organisation is performing?

Customised to suit your business

Do you have custom CRM requirements that off-the-shelf systems don't adequately support? We can help. 

We specialise in understanding clients' businesses so that we can produce a CRM solution that works exactly as you need it to. Once we've researched and scoped your processes, we design and build custom functionality, and integrate with existing software and third-party solutions.

Cloud-based CRMs

Unlike many CRMs, our systems don’t rely on a server physically located in your office. Instead, they’re online in ‘the cloud’.

Being web-based brings many advantages:

  • Greater access (Via a web browser, ie anywhere that is connected to the web)
  • Safer (What if there’s a fire or theft in your office? With us, your database isn’t stored there)
  • Reduce level of IT staff required (We handle it, remotely)
  • Lower operating costs (No ongoing costs of licensing – we use Open Source software)

Doesn’t that sound better than wrestling with an outdated database system?

If you’re ready to upgrade to a database system which actually works for your business, please email us or call us now on 0191 2511104

See our work in CRM systems

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